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AI agents that answer, then act.

One engine across every module you already run. It answers in chat or voice, then writes the result straight into your ERP.

Ask Sifts

workinganswered

Which branch lost the most margin this quarter, and why?

routed toAI Business Advisor
capabilityreasoning

Jeddah. Margin fell on flat revenue, and it is freight rather than discounting: two suppliers added surcharges in week three. Here is the breakdown by supplier.

DSH-0142

Dashboard built: margin by branch and supplier

  1. 01Prompt

    Someone asks, in chat or voice, in English or Arabic.

  2. 02Intent

    The router works out what was actually meant.

  3. 03Capability

    The right model for that job is chosen for you.

  4. 04Action

    A real record is written, inside your own ERP.

  5. 05Audit

    Who, when and what: logged, and exportable.

AI Agents

Four agents. One engine underneath.

End-to-end agents trained to automate and enhance the core areas of a business. Safely orchestrated, permission aware, and explainable line by line.

AI Business Advisor

Reads performance across every module, builds the dashboard that explains it, then says what to change next.

  • Auto-generated dashboards from any module
  • Instant read on revenue drivers and KPIs
  • Recommendations from your trends and industry benchmarks

AI Workforce Agent

Handles the day-to-day across Sales, HR, Purchase and Warehouse from a single plain-language prompt.

  • Creates customers, orders, POs and HR requests
  • Executes real actions inside your ERP
  • Understands your workflows and business context

AI Service Agent

Runs CRM, POS and Helpdesk, and takes call and chat support in both directions: inbound and outbound.

  • Handles tickets and queries end to end
  • Auto-responds to the issues that repeat
  • Works over phone, chat and POS

Optra, the industry agent

A custom operational agent shaped to one industry: logistics, retail, distribution, field services, multi-branch.

  • Detects operational anomalies as they form
  • Automates supplier and partner follow-ups
  • Escalates critical operations to the right manager

Ask it in Arabic. Or in English.

Typed or spoken, your data answers back in the language the question was asked in, with the action already taken and waiting for your approval.

Chat and voice

AI Workforce Agent

0:09Voice message: Why is the Jeddah overtime bill up again?
Overtime rose 18% last month against a flat order book. It starts on the 11th, the night the second line opened.
Cap it at ten hours a week and tell the line managers.
Rule created, four line managers notified. I will flag anyone who gets close to the cap.

HR-118 Overtime cap active across three sites

The Sifts AI Gateway

The layer the agents run on.

Underneath every agent is one piece of infrastructure you can point your own software at, plus the controls that make it safe to hand to a team.

  1. One endpoint, every provider

    An OpenAI-compatible URL in front of all of them. Point a stock SDK at it and keep the code you already have. No lock-in, in either direction.

  2. Ask for a capability, not a model

    Request answer-en, answer-ar, vision or voice. Sifts picks the strongest model behind each one and swaps it later with no redeploy on your side.

  3. Prepaid credit, metered live

    Every call is priced the moment it completes. The balance is always on screen, with a forecast of how many days it has left at the current rate.

  4. Project-scoped API keys

    Issue a key per project, watch what each one spends, and revoke it the second a contractor rolls off.

  5. Streaming chat and voice, EN and AR

    Token by token streaming, speech in and speech out, with Arabic treated as a first language rather than a translation of one.

POSTgateway.sifts.ai/v1/chat/completions200 streaming, 412 ms

Request

curl https://gateway.sifts.ai/v1/chat/completions \  -H "Authorization: Bearer sk_live_••••7f2a" \  -d '{       "model": "answer-ar",       "stream": true     }'

A stock OpenAI SDK, pointed at one URL. Nothing else in your code changes.

Capability

  • answer-enchat
  • answer-archat
  • reasoningchat
  • routerchat
  • callertools
  • visionimage
  • sttspeech
  • tts-arspeech
  • embedvectors

Sifts resolves the capability to the best model available for it. Changing that model is our deployment, not yours.

Balance

$1,284.06

this call
−$0.0021
project
erp-riyadh
forecast
~38 days

Priced the moment the call completes, against the key that made it.

Response

مبيعات فرع الرياض ارتفعت ٤٪ هذا الأسبوع، والسبب تأخّر الشحن وليس السعر.

Riyadh branch sales are up 4% this week: freight delays, not pricing.

Works with the stack you already run.

Sifts connects natively to your ERP, CRM, BI tools and databases. Nothing gets migrated, and nothing gets replaced.

  • Deepest integrationOdooThe agents read and write your Odoo models directly, inside your own permissions.
  • CRMSalesforce
  • ERP and databaseOracle
  • ERPMS Dynamics
  • FilesExcel
  • BIPower BI
  • And many moreAsk about your system

Governed like an employee, logged like a machine.

Built for regulated environments across KSA, the EU and beyond. Anything that can write to your ERP has to be answerable for it.

RBAC and SSO

Granular roles, SAML single sign-on, and per-object permissions mapped to the ERP users you already administer. An agent can never reach further than the person who asked it to.

user
n.alharbi@northgate.sa
role
Warehouse manager
scope
Jeddah, Riyadh
agent
read, draft, cannot approve

Audit and logging

Every action is logged: who, when, what, and against which key. Trails export to file, so an auditor gets evidence rather than a screen share.

09:41:02
po.create → PO-2291
09:41:02
wallet.debit → $0.0021
09:41:03
audit.append → ok
key
sk_live_••••7f2a

Data residency

Regional hosting, PDPL and GDPR alignment, and encryption in transit and at rest. Where your records live is a setting, not a support ticket.

at rest
eu-west, Frankfurt
at rest
me-central, Dammam
in transit
TLS 1.3
keys
customer scoped

Need a DPA or a penetration test report? We provide both on request.

Request compliance documents

See Sifts on your data.

We plug into a safe subset of your data and walk you through the KPIs, the insights and the actions. Live, on your numbers, in one session.

Or write to hi@sifts.ai. We answer the same day.